FAQ
Where are you located?
​
Our studio is located in Chennai, India. All products available on our site are made in the thriving artistic regions of India. We work with a team of talented artisans to produce high quality, functional homeware and home decor products.
​
Are your products food safe & dishwasher safe?
​
Yes! All items listed in the shop are food safe. They can be washed either by hand or in the dishwasher. However hand washing is always kinder to hand made ceramics.
​
Do you ship internationally?
​
Yes, we do.
​
Will my product ship safely across the country?
​
Yes! All orders are carefully packaged with a variety of packing paper and bubble wrap to ensure safe transit and delivery.
​
What is your refund and return policy?
​
Due to the handmade nature of our products, there will be minor imperfections in glazing. Keeping in mind hygiene and safety protocol all sales are final. However if you do receive a product that has been damaged in transit, no worries—we want to help you out! Shoot us an email at info@stonewashedstudio.com and we'll discuss options to ensure you have a positive experience with us.